BVT Students => Policies
BVT Publishing Policies
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain personal information as long as necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
eBooks
eBooks Subscriptions are non-returnable and non-refundable.
Textbooks and Study Guides
If you are not satisfied with a textbook or study guide purchased from BVT Publishing, you may return it in new condition within 14 days of the delivery date. All returns will be subject to a $5.00 restocking fee, and you will be refunded the balance of the item's purchase price. BVT Publishing will only reimburse the cost of shipping for returns of items sent in error.
Preauthorization is required for all returns. To obtain authorization, please contact us directly at (800)-646-7782.
Terms and Conditions
The Due Date for returning your textbook rental will be 180 days from your payment date, and will be printed on your receipt.
We consider the return date to be the date that your return shipment was postmarked by the United Stated Post Office. If you do not return your textbook by the Due Date, you will be charged a $40 non-return fee.
If you return your textbook with an unacceptable amount of damage, you will be charged a $40 damage fee. Unacceptable damage may include, but is not limited to: missing pages or cover; liquid damage; excessive margin notes or highlighting; any damage that would effectively render the textbook unfit for rental to another student.
We will notify you prior to charging any non-return or textbook damage fees. By agreeing to these terms and conditions, you hereby authorize us to charge any applicable non-return or textbook damage fees to the payment card that you used to pay for your textbook rental.
